Shipping Policy – Paradigm Shift IO
Processing Time:
All orders are processed within 1–2 business days. Once processed, you’ll receive a tracking number via email.
Shipping Time:
- United States: 5–10 business days
- Canada, UK, Australia: 7–15 business days
- Other Regions: 10–20 business days
Shipping times may vary slightly due to customs or local carrier delays.
Shipping Cost:
We offer Free Standard Shipping on all orders over $40.
Orders under $40 will have a flat $4.95 shipping fee.
Order Tracking:
All orders come with a tracking link. You can check your order status anytime through your confirmation email or our Track Order page.
Lost or Delayed Packages:
If your order hasn’t arrived after 30 days, please contact us at paradvj.io@gmail.com, and we’ll immediately help you locate or replace it.
Return & Refund Policy
We stand by the quality of our products.
- You may request a return or exchange within 30 days of delivery.
- Items must be in unused condition with original packaging.
- Once your return is received, a refund will be issued to your original payment method within 3–5 business days.
- For health and hygiene reasons, used insoles cannot be returned unless defective.
To start a return, contact us at paradvj.io@gmail.com with your order number and reason for return.
Guarantee
Your comfort is our mission.
If your insoles don’t improve your foot comfort within 30 days, we’ll refund you — no questions asked.

